Support

Last updated 2026-10-20

Write to [email protected] about anything: a problem, a question, a license for your company. Tell us which app and version you use (Padock → About on the Mac), and what you did and saw. We answer within a few working days.

Common questions

The app waits after I sign in

Padock is in a private beta. You're on the waitlist, and the app opens by itself once you're let in.

How do I connect my phone?

On the Mac, open Padock's settings and show the pairing code, then scan it with the Padock app on your phone.

Does Padock need a Claude subscription?

Yes: Padock runs Claude Code, which signs in with your own Claude account or API key.

Can my company use Padock?

Freelancers and smaller organizations can, for free. Larger organizations need a commercial license; see section 3 of the Terms of Use.

Privacy

Requests about your data go to [email protected]; see the Privacy Policy and how to delete your account.